Reputation Management That Turns Happy Customers Into 5-Star Reviews
Automatically request, collect, and respond to Google and Facebook reviews at the perfect moment. Monitor every mention, auto-reply to feedback, and turn happy customers into your best marketing channel.
- Automated review requests via SMS & email post-visit
- Google Business Profile & Facebook review monitoring
- AI-assisted review responses & reputation dashboard
- Negative feedback routing before it goes public
Illustrative capability figures based on representative automation use cases. These are design-goal metrics, not guaranteed results or company-wide averages. Actual outcomes depend on process, volume, workflow design, and adoption.
Core Capabilities
Automated Review Requests
Trigger SMS and email review requests at the perfect moment — right after a visit or purchase.
Google & Facebook Reviews
Monitor and collect reviews across Google Business Profile and Facebook in one dashboard.
AI-Assisted Responses
Auto-draft on-brand replies to reviews so every customer hears back fast.
Reputation Monitoring
Track every mention, rating, and review across platforms in real time.
Negative Feedback Routing
Catch unhappy customers with internal alerts before a negative review goes public.
Reputation Dashboard
See your average rating, review velocity, and response rate at a glance.
The Reputation Management Automation Module You Receive
This is the actual interface your team works in — not a mockup. Every element connects to your CRM, automations, and reporting.
Overview
Get chill AI summaries of customer reviews from your chosen Review Pages and time frames!
Check out Reviews AI →"Best driving school ever! The instructors are like chill ninjas of the road—safety first, laughs second. Buckle up for fun!"
Our Delivery Process
Audit & Connect
We connect your Google Business Profile and Facebook pages and benchmark current ratings.
Request Automation
We build post-visit and post-purchase review request sequences via SMS and email.
Response Setup
We configure AI-assisted responses and negative-feedback routing rules.
Launch & Monitor
We go live and monitor review velocity, ratings, and response rates.
Reputation Management Automation FAQ
Grow Your Reviews on Autopilot
Tell us where you collect reviews today. We'll build the request, response, and monitoring system that grows them.
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140% boost in qualified sales appointments; response time dropped from 4 hours to 10 seconds.
Custom Workflow — Newsletter + Action Tracking
Faster sales follow-up on hot prospects via automated alerts; automated segmentation across 15,000+ subscribers.
Voice & Chatbot — Incident Reporting Assistant
Handled 1,200+ monthly reports with 98.4% resolution accuracy and zero human queue delay.
Custom Workflow — Affiliate Signup & Management
Onboarding time cut from 5 days to 2 minutes; 500+ affiliates onboarded in Q1.
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"Scheduling investor calls and client onboarding was a constant back-and-forth headache. Wootomatic built an AI booking assistant with conflict-free buffers and SMS reminders. No-shows dropped by 45% in month one."
Related Guides for This Capability
Go deeper on the workflows, costs, and best practices behind this capability.
Available in These California Cities
Done-for-you implementation across our 26 served service areas — with city-specific workflows, industries, and pricing.