AI Chatbots & Voice
Voice & Chatbot — Incident Reporting Assistant
Designed a multi-lingual AI chatbot capable of voice command recognition, incident triage, and automatic dispatch ticket creation.
Client
Municipal Department
Industry
Public Sector
Engagement
5 weeks
Category
AI Chatbots & Voice
The Challenge
Municipal department overwhelmed with routine non-emergency call inquiries.
Our Solution
Designed a multi-lingual AI chatbot capable of voice command recognition, incident triage, and automatic dispatch ticket creation.
Measurable Impact
Outcomes Delivered
Handled 1,200+ monthly reports with 0 human queue delay
98.4% resolution accuracy without staff intervention
Available 24/7 across mobile app & web chat
Project Gallery
Screenshots & Build Details
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Technology Stack
Tools & Integrations
Dialogflow CXPythonGoogle CloudRest API
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