Can the concierge bot handle room reservations and dining bookings?

Yes. The bot checks live availability for rooms and dining tables, offers conflict-free options, collects deposits via Stripe, and syncs to your reservation system — all commission-free and across web, WhatsApp, and SMS.

How does the event quote engine work?

The bot collects event details — party size, date, dietary needs, budget — and generates a customized proposal with pricing, menu options, and venue details instantly. Proposals route to your manager for approval before sending to the client, dramatically speeding up event sales.

Will the review drips hurt our rating if a guest had a bad experience?

No. The post-stay survey routes happy guests to Google and TripAdvisor, while anyone reporting issues is routed to a private feedback channel first. This protects your public rating while giving you the chance to resolve complaints directly.

Can you integrate with our property management system?

We integrate with Cloudbeds, Little Hotelier, Mews, and most hotel PMS platforms via API. For restaurants, we connect OpenTable, Resy, and Toast. Direct bookings and reservations sync automatically so availability is always accurate.

Hospitality, Hotels & Restaurants

Hospitality, Hotels & Restaurants Automation

Restaurants, boutique hotels, and event venues lose margin to third-party commission fees and high staff turnover. Wootomatic engineers direct booking AI concierges, event inquiry estimators, and post-stay review collection workflows — so guests book directly, inquiries get instant responses, and your reputation grows on autopilot.

Request This Solution All Industries

Typical Bottlenecks

What we eliminate

High OTA booking commission fees eating into profit margins
Repetitive guest inquiries about check-in, parking, and amenities overwhelm staff
Slow response times to private dining and wedding event requests lose bookings
Inconsistent guest review collection on Google and TripAdvisor
High staff turnover means institutional knowledge is constantly lost
No automated loyalty or rebooking sequences for past guests

-35%

OTA commission costs

<5s

Guest FAQ response

3.5x

More 5-star reviews

24/7

Event inquiry capture

The Problem

Challenges We Solve

The operational bottlenecks that drain hospitality businesses — and the automation that eliminates them.

OTA Commission Drain

15-25% commission on every OTA booking erodes already thin hospitality margins.

AI concierge drives direct bookings via web, WhatsApp, and SMS — commission-free.

Slow Event Responses

Delayed proposals for weddings and private dining lose bookings to faster venues.

Event intake engine generates customized proposals instantly for manager approval.

Inconsistent Reviews

Without automated collection, most happy guests never leave a review.

Post-stay SMS drips route happy guests to Google and TripAdvisor automatically.

What's Included

Core Solutions

AI Guest Concierge & Direct Booking

Answers guest questions 24/7 on WhatsApp, SMS, and web, handling room and dining reservations without OTA commissions — capturing revenue directly.

Private Event Intake & Quote Engine

Collects party size, dietary needs, and budgets for banquets and weddings, then instantly generates customized event proposals for manager approval.

Post-Stay Review Drips

Sends personalized post-checkout SMS surveys that route happy guests directly to Google Reviews and TripAdvisor, compounding your reputation.

Loyalty & Rebooking Automation

Automated sequences identify past guests due for return visits and send personalized offers with direct booking links, driving repeat revenue.

How We Build

Our Delivery Process

Property Audit

We map your booking channels, guest inquiry volume, and review collection to find revenue leaks and automation opportunities.

Concierge & Booking Build

We deploy the AI concierge, direct booking flow, event quote engine, and review drips configured to your property and services.

Integrate & Launch

We connect reservation systems, payment processing, and review platforms, then launch with a pilot season or event type.

Optimize & Scale

We track direct booking lift, review volume, and event conversion, then expand across all room types and service lines.

Why It Matters

Business Benefits

Reduce OTA commission costs by driving direct bookings through AI concierge

Respond to guest inquiries in under 5 seconds, 24/7, across all channels

Capture event inquiries instantly with automated quote generation

Grow 5-star reviews on autopilot with post-stay survey drips

Drive repeat revenue with automated loyalty and rebooking sequences

Integrations

Tools We Connect

The technology stack we wire into hospitality workflows.

Wootomatic CRM

Guest, reservation & event records

OpenTable API

Dining reservation sync

Make.com

Booking & review orchestration

Twilio SMS

Guest alerts & review drips

Stripe

Direct booking deposits & event payments

Instagram API

DM inquiry capture & response

Wootomatic CRMOpenTable APIMake.comTwilio SMSStripeInstagram API

Common Questions

Hospitality Automation FAQ

Ready to Automate Hospitality?

Tell us about your hospitality workflows and we'll scope a custom automation within 24 hours.

Book an Onboarding Consultation

Explore Other Industries