Wootomatic AI
Wootomatic Systems

External Media Coverage

This episode is produced and published by Harvard Business School / HBR Presents. Wootomatic hosts this embedded stream for educational and commentary purposes.

Listen on HBR.org
Using Fintech to Disrupt Eastern Bank from Within
Cold Call (Harvard Business School)18 minDecember 18, 2018

Using Fintech to Disrupt Eastern Bank from Within

Hosted by Brian Kenny / Harvard Business Review

Cold Call (Harvard Business School) — Player

Using Fintech to Disrupt Eastern Bank from Within

Episode Summary

Was Eastern Labs a huge success or an expensive mistake? Eastern Bank CEO Bob Rivers innovates from within by partnering with fintech entrepreneur Dan O’Malley to launch a completely automated small business lending product. Harvard Business School professor Karen Mills discusses key questions from the case: Did Rivers have the right intrapreneurship model? Did he change the culture at Eastern? Did he make a mistake spinning off Numerated into a separate company?

Automate Your Business

Inspired by HBS Case Studies?

Turn enterprise-grade growth strategies into real-time operational automations. Wootomatic builds custom AI agents, CRM funnels, and Zapier workflows on a flexible monthly subscription.

Explore Automation Services