External Media Coverage
This episode is produced and published by Harvard Business School / HBR Presents. Wootomatic hosts this embedded stream for educational and commentary purposes.
Cold Call (Harvard Business School)31 minDecember 17, 2019
Under Pressure, OXXO Rethinks the Convenience Store
Hosted by Brian Kenny / Harvard Business Review
Cold Call (Harvard Business School) — Player
Under Pressure, OXXO Rethinks the Convenience Store
Episode Summary
Mexican convenience store chain OXXO dominated its market -- until its chief rival doubled in size almost overnight. Harvard Business School professor Tatiana Sandino discusses how CEO Eduardo Padilla responded by creating an agile organization based on a team culture and strong management systems.
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