External Media Coverage
This episode is produced and published by Harvard Business School / HBR Presents. Wootomatic hosts this embedded stream for educational and commentary purposes.
The Crash and the Fix of HealthCare.gov
Hosted by Brian Kenny / Harvard Business Review
Episode Summary
The Affordable Care Act, or Obamacare for short, had three goals: make health insurance available, required, and affordable for everyone. There was just one problem -- the launch of the HealthCare.gov website was a complete and utter failure. Harvard Business School professor Len Schlesinger delves into the enormous challenges involved with building, launching, and fixing HealthCare.gov, and how those administrative trials and triumphs are instructive for any managerial setting.
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