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SmileDirectClub Looks Beyond Direct-to-Consumer Marketing
Cold Call (Harvard Business School)30 minJuly 7, 2020

SmileDirectClub Looks Beyond Direct-to-Consumer Marketing

Hosted by Brian Kenny / Harvard Business Review

Cold Call (Harvard Business School) — Player

SmileDirectClub Looks Beyond Direct-to-Consumer Marketing

Episode Summary

Harvard Business School professor Len Schlesinger and RSE Ventures Co-founder Matt Higgins discuss why direct-to-consumer channel businesses, like teledentistry company SmileDirectClub, must implement a strategy that moves them beyond DTC in order to thrive – and how to make that change. This episode is based on the Harvard Business School case, “SmileDirectClub: Better is Better.”

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