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Procter & Gamble's Lean Innovation Transformation
Cold Call (Harvard Business School)28 minJune 29, 2021

Procter & Gamble's Lean Innovation Transformation

Hosted by Brian Kenny / Harvard Business Review

Cold Call (Harvard Business School) — Player

Procter & Gamble's Lean Innovation Transformation

Episode Summary

When Kathy Fish became Procter & Gamble’s Chief Research, Development & Innovation Officer in 2014, she was concerned that the world’s leading consumer packaged goods company had lost its capability to produce a steady stream of disruptive innovations. In addition, intensifying competition from direct-to-consumer companies convinced Fish that P&G needed to renew its value proposition to make all aspects of the consumer experience “irresistibly superior.” But making this change would require wholesale transformation from within. Can Fish bring lean innovation to scale at Procter & Gamble?

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