Wootomatic AI
Wootomatic Systems

External Media Coverage

This episode is produced and published by Harvard Business School / HBR Presents. Wootomatic hosts this embedded stream for educational and commentary purposes.

Listen on HBR.org
Language and Globalization: The Mandate to Speak English at Rakuten
Cold Call (Harvard Business School)17 minNovember 15, 2017

Language and Globalization: The Mandate to Speak English at Rakuten

Hosted by Brian Kenny / Harvard Business Review

Cold Call (Harvard Business School) — Player

Language and Globalization: The Mandate to Speak English at Rakuten

Episode Summary

Japan’s largest online retailer Rakuten is rapidly expanding into global markets. In order to ensure the success of the organization, but also to break down linguistic and cultural boundaries in Japanese society, CEO Hiroshi Mikitani mandates English proficiency within two years for all employees. Harvard Business School professor Tsedal Neeley discusses the thinking behind Mikitani’s mandate and why there’s such a strong connection between language and globalization.

Automate Your Business

Inspired by HBS Case Studies?

Turn enterprise-grade growth strategies into real-time operational automations. Wootomatic builds custom AI agents, CRM funnels, and Zapier workflows on a flexible monthly subscription.

Explore Automation Services