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Glossier Built a Cult Brand and a Digital Community, but What's Next?
Cold Call (Harvard Business School)27 minAugust 4, 2020

Glossier Built a Cult Brand and a Digital Community, but What's Next?

Hosted by Brian Kenny / Harvard Business Review

Cold Call (Harvard Business School) — Player

Glossier Built a Cult Brand and a Digital Community, but What's Next?

Episode Summary

The digital-first, direct-to-consumer beauty brand Glossier considers marketing strategies that move away from organic community support and toward influencer marketing and paid media. Harvard Business School professor Jill Avery discusses the debate in her case, “Glossier: Co-Creating a Cult Brand with a Digital Community.”

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