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Employee Performance vs. Company Values: A Manager's Dilemma
Cold Call (Harvard Business School)24 minSeptember 29, 2020

Employee Performance vs. Company Values: A Manager's Dilemma

Hosted by Brian Kenny / Harvard Business Review

Cold Call (Harvard Business School) — Player

Employee Performance vs. Company Values: A Manager's Dilemma

Episode Summary

As we celebrate the five-year anniversary of Cold Call, we welcome a special guest, Harvard Business School Dean Nitin Nohria to discuss the classic case, “Rob Parson at Morgan Stanley.” The case poses a complex dilemma: should Morgan Stanley promote a high performer who lacks interpersonal skills and brushes off company values? More subtly, the case also encourages reflection about the accountability of managers in an employee’s performance.

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