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Careem: Riding the First Unicorn in the Middle East
Cold Call (Harvard Business School)18 minMay 29, 2018

Careem: Riding the First Unicorn in the Middle East

Hosted by Brian Kenny / Harvard Business Review

Cold Call (Harvard Business School) β€” Player

Careem: Riding the First Unicorn in the Middle East

Episode Summary

Ride-hailing service Careem, the "Uber of the Middle East," experienced expansion so dramatic that it monitored its growth target every 15 minutes. Was this a fabled startup unicorn? But doubling the size of the company every six months took its toll. Harvard Business School professor Shikhar Ghosh discusses how the founders approached a number of critical organizational and cultural issues to keep its 4 million customers satisfied.

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